Una - softer life
Una’s product range consists of soft and high-quality muslin and waffle textiles, both made from 100% cotton. In addition, Una offers handmade bows made in Finland from cork and paper leather. The selection is complemented by high-quality socks from the Spanish brand Cóndor.
Ordering, Exchanges and Returns
Shop with confidence – easy ordering, flexible exchanges, and hassle-free returns.
ORDERING
Products are ordered through the online store by adding them to the shopping cart and completing payment at checkout.
A contract is formed when an order confirmation has been sent by email. By placing an order in the online store, you acknowledge that you have read and agreed to the applicable terms and conditions of delivery.
We strive to keep our inventory information up to date; however, due to system errors or human error, discrepancies in product availability may occasionally occur. If a product you have ordered is out of stock or cannot be delivered despite the indicated inventory status, we will inform you without delay and agree with you on either a replacement product or a refund.
Order Cancellation
You may cancel your order immediately after placing it on the same website by accessing your order details through the order confirmation or by logging into the online store. The cancellation can be completed by clicking the "Cancel Order" button. Alternatively, you may contact customer service to cancel your order.
If your order has already been processed, a handling and/or shipping fee (€12) will be charged for the cancelled order. The original shipping costs will be refunded.
SHIPPING & DELIVERY
International shipping:
We ship from our warehouse in Finland across Europe, with a few select destinations beyond the EU. Our goal is to expand worldwide shipping in the future — stay tuned!
Shipping costs vary by destination: €5,90–30. Shipping is calculated at checkout. You can choose your preferred delivery method before placing your order.
Shipping to Denmark & Sweden, delivery options:
- PostNord Pick Up Point (2–4 business days): €5.90
- PostNord Home Delivery (2–5 business days): €13.90
- GLS ShopDeliveryService (2–3 business days): €6.90
- GLS FlexDelivery (EuroBusiness) (2–3 business days): €8.90
Shipping to Germany, delivery options:
- PostNord Pick Up Point (2–4 business days): €7.90
- PostNord Home Delivery (2–5 business days): €13.90
- GLS ShopDeliveryService (2–3 business days): €9.90
- GLS FlexDelivery (EuroBusiness) (2–3 business days): €7.90
Processing time:
- Orders are processed the same or next business day.
- The estimated shipping date is always shown on the product page.
- We notify customers by email if there are delays.
- We are not responsible for delays caused by force majeure.
Returns and Exchanges
The return period is 14 days from the date of purchase. The product must be unused and in its original packaging. The customer is responsible for the return shipping costs unless the product is defective.
PAYMENT METHODS
Payment services provided by Paytrail Oyj (2122839-7). Accepts online banking, card, and mobile payments.
Invoice and installment options are provided by Klarna (30 days interest-free).
GENERAL
Online store products are sold by Unavaate Oy (Business ID 3277672-7).
Prices include VAT.
We reserve the right to change prices, shipping fees, and stock availability.
Contact:
Unavaate Oy
Ideaparkinkatu 4, 37570 Lempäälä
info@unavaate.fi
+358 44 901 9400
These terms are valid from 8 January 2026.