Gift Wrapping Service
Write a message to the greeting card
Your message is written to the greeting card
Our gift wrapping service packaging makes giving thoughtful gifts simple. We'll wrap your order in beautiful paper and include a matching card from our collection. If you need a specific card, choose one separately from our cards section.
We can write your message for you. Just add your note in the "additional information" section when ordering. Direct delivery to the recipient is available too – simply enter their address as the delivery location.
Gift wrapping + gift card 4,90€
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Delivery and return
▶ Fast delivery! You can see the estimated shipping date above
▶ Delivery time is 1–2 business days
▶ Free shipping on orders over €100, otherwise €5.90
▶ Exchange and return fee is €6
▶ One free exchange is included for clothing (muslin garments & bathrobes — note: Cóndor sock products are excluded: tights, leggings, socks, and suspender shorts)
▶ Please note: An unclaimed package will incur a €12 fee (including reshipping costs)
Gift Wrapping Service
€4,90
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Why choose Una's products?
Every one of our muslin products is crafted from soft, durable 100% cotton muslin, certified Öko-Tex 100. Breathable and gentle, it’s kind to your skin.
Customer reviews
Where Unas products are produced?
Una products are designed in Finland and produced in Estonia, except for our bows, which are handmade in Finland. Our skilled workshops in Viljandi and Tallinn craft every item with care.
Do You Ship Internationally?
Yes, we ship internationally. Shipping costs will be updated once you enter your address.
Do you have sales or discount codes?
We want to promote a shopping culture where you don’t have to wait for sales or discount codes. Una holds a stock clearance twice a year, offering discounts mainly on discontinued and second-quality products.
Inner Circle members—subscribers to our newsletter—sometimes receive special introductory offers for new products. Join Una’s Inner Circle to take advantage of these offers!
We do not recommend using coupon sites found via search engines, as they may contain incorrect information, collect personal data, or even include malware. If we offer discount codes, we always publish them only through our own channels—such as our online store, newsletters, or social media.
Can I change a product?
Unused products can be exchanged for another item within 2 weeks of receiving your order. A €6 exchange fee applies, covering postage and handling costs. Clothing items include one free exchange (does not apply to knee socks, tights, or leggings made by Cóndor).
Was my order received?
Order Confirmation
You will receive an order confirmation via email, which confirms that your order has been received. If you don’t see it, please check your spam folder. If you still can’t find it, contact our customer service at info@unavaate.fi or via our website chat.
FAQ Topics:
- Why didn’t I receive an order confirmation?
- When will my order be delivered?
- Can I edit my order?
- Can I combine two orders?
- Can I cancel my order?
- Can I place an order by phone or email?
- Do you ship internationally?
Gifts
- How do I order products as a gift?
- Can I have my order gift-wrapped?
- What does gift wrapping include?
- Will the gift package be safe during shipping?
- Free muslin for a baby from Una?
Payments
- What payment methods can I use?
- Is payment secure?
- Can I use a gift card in multiple transactions?
- Can I pay with a gift card in-store?
- Are there discount codes for the online shop?
- When does Unavaate have sales?
About Unavaate
- What is Unavaate?
- How do I contact customer service?
Online Shop
- Does the online shop have a reserved cart feature?
- Out of stock — will it be restocked?
- How do I use a gift card?
- Can I send an order to someone else?
- Where are the products shipped from?
Returns / Exchanges
- Can I exchange a product?
- Can I return a product?
- How do I handle returns or exchanges?
- Can I return or exchange in-store?
- I missed my package pickup — what should I do?
- How do I return an item bought in-store?
Order Issues / Product Issues
- I received the wrong product — what should I do?
- There’s a defect in my product — what should I do?
- My package was damaged in transit — what should I do?
- Complaint for a product bought in-store?
Store
- Where is the Unavaate store located?
- Store opening hours?
- What products are available in-store?
- Is parking available at the store?
- Are there baby care or restroom facilities?
Products
- Where are Una products made?
- Where are the bows made?
- What is Cóndor?
Retailers
- Where are Una products sold?
Customer Service
- When is customer service available?
About Unavaate:
Unavaate produces soft, everyday textiles, accessories, and clothing. Our mission is to bring softness to the world through our products, service, and work. Soft sleep in Una sheets, mornings in a cozy bathrobe, and versatile muslins make everyday life a little gentler.
Welcome to shop with us ♥
Delivery & Payment:
- Fast and free shipping, even the next business day! Orders under €100: €5.90 shipping fee
- Safe & versatile payment options: Klarna, MobilePay, bank and card payments
Customer Service:
Contact us at info@unavaate.fi or +358 44 901 9400 (Mon-Fri 9–16)
Store:
Una Store Opening Hours: Mon-Tue 10–16, Wed-Fri 10–17, Sat 11–15
Closed for Midsummer (20–21 June)
Address: Realparkinkatu 4, Lempäälä
Company Info:
Unavaate Oy, Realparkinkatu 4, 37570 Lempäälä
+358 44 901 9400 | info@unavaate.fi
Business ID: 3277672-7
Extras / Links:
- About Us
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- Terms & Conditions
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- Retailers
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- Copyright © Unavaate